Refund Policy

At KINETICARC, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the circumstances under which refunds are applicable and the process to obtain one.

Eligibility for Refunds

• The item must be unused and in the same condition that you received it.
• The request for refund should be made within 30 days from the date of purchase.
• Proof of purchase is required to initiate a refund.

Non-Refundable Items

• Gift cards
• Downloadable software products

How to Request a Refund

1. Contact our customer support team via email at [email protected] with your purchase details.
2. Our team will review your request and inform you of the eligibility status within 7 business days.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at: [email protected]